Privacy Policy

  1. IDENTIFICATION OF THE CONTROLLER

Company: Subtiladrenalina. LDA (forward “Lagos ticketshop”)

Main Office: Rua 25 de Abril nº28    8600-664 Lagos Portugal

NIPC: 513162186

Contact Data Protection Officer: dados.pessoais@ticketshop.pt

RNAAT: 2437/2018

 

  1. INFORMATION AND CONCENT

The law of Personal Data protection an the general regulation of Data Protection (Commission Regulation (EU) 2016/679 of the European Parliamnet of the Council of 27 April 2016, on “RGPD”) ensure the protection of individuals with regard to the processing of data and on the free movement of such data.

In terms of the law are considered “personal data” any information, of any nature whatsoever and regardless of the respective support,including sound and image, relating to an identified or identifiable natural person,by that protection does not extend to collective people data.

By the acceptance of the privacy policy the user provides their informed concent, express, free and unequivocal so that the personal data provided via the site https://www.lagostours.pt be included in a file under the responsability of Lagosticketshop, whose treatment in accordance with the LOPD complies with the technical and organisational security measures.

LagosTicketshop maintains a data base with the registration of their customers. The data present on this basis are only the data provided by them at the time of their registration and/or purchases made at Lagosticketshop, being collected and processed automatically, in terms approveded by National Commission for Data Protection, for LagosTicketshop,entity responsible for the corresponding file.

In no event shall request information about political or philosophical beliefs, party affilation or trade union, religious faith, private life and racial or ethnic origin as well as data concerning health or sex life, including the genetic data.

Under no circumstances we will take out any of the following activities with the personal data provided to us via this website.

Grant to other persons or other entities, whitout the prior consent of the data subject.

 

3. PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data that we treat through this page will only be used for the following purpose:

  1. Voucher processing of access to different activities;
  2. Communication with clients and clarification of doubts, as well as information on the activity to be carried out;
  3. Order processing of information;
  4. Statistical analysis activities;
  5. Request for comments on products or services purchased;
  6. Execution of satisfaction surveys.

 

Lagosticketshop guarantees the confidentiality of all data provided by its customers. Notwithstanding the fact that Lagosticketshop collects and to the processing of data in a secure manner and preventing its loss or manipulation, using the most optimized techniques for that purpose.

 

The Lagosticketshop website have a chat, in which users can ask questions and thus making better use of the entire Lagosticketshop offer. If users provide personal data to Lagosticketshop via the chat, they will not be used for any other purpose than what is requested by the user.

On the other hand, the user consents to the access to the information regarding the service contractes with Lagosticketshop in order to offer additional services to the contractor.

 

At the time of the collection of personal data, except in the fields where it is indicated otherwise, the user may voluntarily make available the personal data, whitout the respons to implicate with and depletion in the quality or quantity of the corresponding services (unless it is indicated otherwise).

Nevertheless, the lack of response to the data, considered as mandatory, it will be impossible to access the service for which the data were requested.

If you do not agree to the above conditions, Lagosticketshop may not contact with you through its website.

 

4.ASSIGNMENT OF PERSONAL DATA

In order to comply with the purpose of this website, Lagosticketshop will transfer their personal data to other entities, whitch will for the following purposes:

Payment management and processing activities;

Provision of contracted services.

The entities to whitch Lagosticketshop will assign their personal data to treat them in the aforementioned terms will have the following nature:

Tour Operator Entities;

Third parties related to the provision of contracted services;

Payment management and processing entities.

 

  1. SECURITY MEASURES

 

Lagosticketshop Portugal declares that it has implemented and will continue to implement the security measures of a thecnical and organizational nature necessary to guarantee the security of the personal data provided aiming its alteration, loss, treatment and/or unauthorized access, taking into account the current state of the thecnology , the nature of the data stored and the risks to whitch it is exposed.

Lagosticketshop guarantees the confidentiality of all the data provided by its customers , either in the register or in the process of buying or ordering products or services. The collection and processing of data takes place safely and prevents its loss or manipulation.

All data will be entered on a Secure Server (128 bit SSl) that encrypts/encodes (transforms into a code).

The personal data are treated with the legally required level of protection to guarantee the security of the same and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, th user being aware and accepting that the security measures on the internet are not impregnable.

 

Lagosticketshop, whenever you access any personal data, undertakes to:

 

Store them by means of legally enforceable security measures of a technical and organizational nature, which ensure your safety, avoiding alteration, loss, processing or unauthorized access, in accordance with the state of the technology at any time, the nature of the data and the possible risks to which they are exposed;

Use the data exclusively for the purposes previously defined;

Ensure that data are processed only by workers whose intervention is necessary for the provision of the service being obliged to the duty of secrecy and confidentiality.

If the information can be disclosed to third parties, they should be required to keep the confidentiallity in accordance with the provisions of this document.

 

  1. EXERCISE OF RIGHTS

 

In accordance with the provisions of the LDPD and the RGPD, you may exercise your rights of access, rectification, ensure, limitation, opposition and portability, by any of the following means:

 

Post Office: Rua 25 de Abril nº28       8600-664 Lagos Portugal

Email: dados.pessoais@ticketshop.pt

Telephone: 918 888 831 Service hours from 9am to 7pm every day except weekends.

If you wish, at any time, to cease to be part of the database Lagosticketshop may exercise this right through these contacts.